Sustainable tourism: Boosting visitor donations through defaults
What unsustainable behavior needs to change:
Gili Trawangan is a popular Indonesian island destination hosting over 2,000 daily global tourists seeking sports, entertainment, and natural beauty. While tourism has been beneficial for the local economy, this influx of visitors poses threats to marine biodiversity.
An attempt to enforce local nature preservation has been set in place: Scuba divers must pay a 50,000 IDR fee (approx. $3.75USD) to support Gili Eco Trust’s coral reef conservation. However, divers comprise only 15% of total tourists. Although the remaining 85% of tourists have concerns regarding waste generation, the island has yet to find an effective donation strategy which activates their contribution as well towards local conservation efforts.
The Green Nudge:
Researchers Nelson, K. M., Partelow, S., & Schlüter, A. (2019) collaborated with Gili Eco Trust to design the survey and enlisted Gili Eco Trust interns as research assistants. These interns engaged 790 tourists between April 2017 and April 2018 in the harbour waiting area. They introduced themselves as Gili Eco Trust interns working on a tourism research project and, upon tourists‘ consent, distributed a concise survey printed on A4 paper. Additionally, tourists had the opportunity to make monetary donations into a wooden box featuring the Gili Eco Trust logo, held by the research assistant.
Unbeknownst to the tourists, they were randomly assigned to one of six experimental conditions, with the request for a voluntary contribution placed at the bottom of the sheet.
The study included six donation request options: an open-ended option allowing tourists to specify their donation amount, an “anchor points” approach offering preset amounts with space for „Other,“ two default opt-in options suggesting contributions of Rp.10,000 ($0.75USD) and Rp.20,000 ($1.50USD), and two default opt-out options, indicating non-agreement with the recommended Rp.10,000 ($0.75USD) and Rp.20,000 ($1.50USD) contributions to Gili Eco Trust Foundation.
The result: The study revealed that the opt-out options proved to be the most successful as people tend to avoid the extra effort to tick the box. This research underscores the impact of minor interventions in advancing natural environment conservation. Considering the ratio of participants contributing and the amount donated, and taking into account an estimated annual tourist count of approximately 1 million visitors to Gili Trawangan.
Are you aware of any other nudges that promote sustainable tourism? Feel free get in touch: hello@green-nudges.com
From Henry Nasser, an experienced Behavioral Science expert at BeWay, a global leader in applying Behavioral Sciences across Latin America, the Caribbean, Europe, Asia, and the United States. Henry also holds the role of Professor in Behavioral Finance and Decision Making.
Positive framing in messaging makes waves in snorkelling
What unsustainable behavior needs to change:
Tourism has had a profound impact on the environment, manifesting in various ways. This includes heightened airline activity, which significantly adds to rising CO2 levels; an increased volume of single-use plastics, which leads to escalated waste generation; the amplification of noise pollution; as well as the possible disturbance to natural ecosystems and wildlife.
Impact on marine-life (especially while snorkelling) can be particularly intense, albeit difficult to witness, though easy to circumvent. Numerous disruptive behaviours can occur during snorkelling if not approached with caution and proper technique. These encompass inadvertent contact with coral formations or the disruption of sand and sediments, which may ultimately suffocate and obscure the corals. In addition to coral conservation, it is imperative to be mindful of various wildlife interactions. When encountering turtles, it is vital to exercise care to prevent any interference with their natural behaviour. While boat anchors may pose concerns in some marine activities, they are generally not a significant issue in tourist snorkelling excursions.
The Green Nudge:
Addressing this concern, Nelson KM, Bauer MK, and Partelow S conducted two experiments exploring the efficacy of positive and negative framing in messaging. They wanted to see if the way we talk about snorkelling guidelines makes a difference in how people behave during their underwater adventures.
Let’s focus on their second experiment. They looked at how the „vibe“ of the instructions, whether they were positive or negative, affected what people did while snorkelling. Positive framing is like using “happy” language, and “negative” framing is more like a serious tone.
The result: When people got the sunny, positive instructions, they were less likely to accidentally bump into things underwater (with only 0.39 impacts on average). In contrast, those who received the more serious, negative instructions averaged 0.62 impacts. These numbers were much lower with folks who didn’t get any special instructions (with an average of 1.34 impacts).
In a nutshell, the study showed that using positive language and energy in snorkelling briefings tends to work best. But here’s the cool part: both the „happy“ and „serious“ instructions helped reduce bumping into stuff while snorkelling. So, providing a pleasant atmosphere about it is the way to go, but even a serious talk can make a difference in protecting the underwater world.
Are you aware of any other nudges that help to preserve nature? Feel free to get in touch: hello@green-nudges.com
From Luisa Ropio, representing the Nova Nudge Club, a student-led nudge unit affiliated with Nova School of Business and Economics – a leading business school in Portugal. The club specialises in assisting smaller, impact-driven companies in effectively implementing behaviorally-aligned solutions